When you purchase a course, you are buying attendance at particular times on days that are specified for that course. Exceptions are make-up classes during the same Term for missed classes, or any other sessions by prior arrangement. Your enrolment is subject to the following terms and conditions:

Due to the small size of classrooms, we can only hold a student's place in a course upon receipt of enrolment form and full payment of fees. Places in a course are held strictly in order of receipt of above.

Refunds:

No refund will be given to students who miss classes, start the course late or leave a course before the end of the Term. It is a student's right and responsibility to attend the number of classes for a given course. Where a student knows that a class will be missed due to prior engagements, we will do our best to assist in communicating the material of that class by telephone, email, or a replacement class where available. We do have an automated email facility of work covered and homework set for students who do miss classes. No refunds can be issued for texts after they have been collected.

Withdrawals:

Withdrawal from a course if made before 5pm Friday in the week preceding commencement of Term will incur an administrative fee of 10% of the fee that has been paid. No refund will be given to students who withdraw after the Monday of the week of commencement of Term.

Transfers:

A course transfer to a later Term may be considered in the first two weeks of Term if a student is forced to withdraw due to extreme circumstances. The student must apply in writing (or email) and present a doctor certificate if applicable. Upon re-enrolment, an administrative fee of 20% of the current undiscounted course fee will apply. No transfers will be considered after week 2.

Missed classes:

Missed classes may be made up by attending another class during the same Term at no extra charge. Please contact the office or inform teachers.

Public holidays:

NO CLASSES will be held on public holidays, except Labour Day (Mon March 8 in 2010) and Queen's Birthday (Mon June 14 in 2010). Extra homework is provided for that missed class, however students may attend another during that week, or in any other week in that Term. Sometimes but not always there may be extra classes added to the timetable for the lost Monday classes.

Multiple Terms (courses):

If a student purchases multiple courses, the above terms and conditions apply regarding transfers and withdrawals of the initial Term of the multiples purchased. If the student has a change of mind regarding the subsequent Term(s), a withdrawal may be made with a refund calculated as follows: the total amount paid, less the current undiscounted course fee, less a $15.00 administrative fee per Term withdrawn.